GO.RECOVEReBIZ is specifically designed to assist people who are responsible for developing a disaster recovery plan for the e-Commerce, Internet based company applications in an orderly and efficient manner.
 
 

While a more global computer center disaster recovery plan may include much of the e-business related equipment, GO.RECOVER-eBIZ focuses on the specific recovery requirements needed to implement a fast recovery of that piece of the business. In many instances, e-business has a very short recovery expectation since any outage is immediately evident by lack of access to the web site. Often, major corporate recovery plan activities that can span several days are not acceptable to web based service.
 
 

The product is in effect a "template" which provides general guideline steps through each of the 10 plan sections. In a very logical order GO.RECOVER-eBIZ moves through the development tasks including emergency response, notification, Web site incident management, damage evaluation, equipment (Firewalls, IDS’s, Load balancers, etc) and facility documentation, Internet access (ISP’s), backup Web Hosting (ASP’s, Co-Location, etc) requirements definition, offsite storage, recovery team steps, and plan testing. The detailed, company specific procedures and operational knowledge are inserted in the appropriate plan sections.
 
 

In addition to the traditional disaster recovery content, GO.RECOVER-eBIZ includes some specific web related items such as a web hosting evaluation checklist for those who need to implement an alternate source, a web based security and recovery self-assessment checklist, a draft web security incident management procedure, as well as some suggested web links for additional detailed information. A part of GO.RECOVER-eBIZ includes a section to keep track of relevant web addresses for keeping current on relevant issues, alerts, and supporting response procedures.
 
 

Introduction

1. Read Me First
2. E-BIZ Disaster Recovery "Mind Set"
3. "How To" Implementation Steps
4. Plan Development "Process" Flowchart
5. Glossary of Recovery and e-BIZ Terms
6. A "Short Course" in Disaster Recovery Planning
7. Disaster Recovery Web Site References
    

   Chapters

   1. Identify Recovery Leadership Team
   2. Document Immediate Emergency & Notification Steps
   3. Responding To A Potential Web "Incident"
   4. Inventory Computer Equipment And Software
   5. Inventory Network and LAN Equipment And Software
   6. Document E-Biz Recovery Schematic
   7. Document Offsite Storage Requirements
   8. Document Backup Web Hosting Capability
   9. Prepare To Test The Disaster Recovery Plan
   10. Implement e-BIZ Operational Restoration

In addition to the typical disaster recovery chapter content, the product includes 40 worksheets and helpful guidelines. A sample includes:

• Draft "Escalation" Procedure (Incident or Disaster or both?)
• Draft "Damage Assessment" Procedure and evaluation form
• A "Short Form" BIA (End User Business Impact Analysis)
• Offsite storage "Audit" checklist
• Offsite storage "Facility" checklist
• Draft "Incident" management procedure
• Basic Web Security & Recovery "Self Assessment" checklist
• Basic Web Hosting "Levels of Service" Vendor Options descriptions
• Pre-formatted Web Site restoration and recovery steps
• Draft Web Hosting "Vendor Evaluation" checklist
• A format for collecting "Web Reference" sites

Some of the benefits that GO.RECOVER-eBIZ offers include:

• Ease of Use: Self-explanatory, easy to use fill-in text formats provided
• Orderly Plan development: Do-it-yourself instructions in sequence steps 1 through 10.
• Common PC Software: No special software to learn. Diskette/CD included with entire product in MSWord 97. Easy to import/export as needed.
• No Risk: A 10-day review period and refund policy is in effect.